How it works
A calm, predictable process.
Every client follows the same five steps, from first hello to ongoing support. No surprises, no jargon, no pressure.
- 5 clear steps
- ~2 weeks to start
- Zero pressure
Discovery call
We have a free 30-minute video or phone call. You tell me what is on your plate, and I listen.
What you need to do
- Pick a time that suits you
- Share a rough idea of what you need help with
- Ask me anything
How long
Around 30 minutes
Proposal
I send you a clear written summary by email. It lists the support I recommend, how many hours, and what it will cost.
What you need to do
- Read the Proposal
- Ask questions about anything in the proposal
- Confirm you would like to go ahead
How long
Within 3 working days of our call
Contract
A contract covering what I will do, confidentiality, and payment terms. You sign it digitally.
What you need to do
- Read the contract
- Sign online with one click
How long
Usually under a week
Onboarding
We set up shared documents, agree communication times, and I get access to the tools you already use. We finish with a short kick-off plan so you know what happens next.
What you need to do
- Share logins safely (I will guide you)
- Tell me your preferred way to communicate
How long
1 to 2 weeks, at your pace
Ongoing support
I work alongside you with regular check-ins and clear, predictable communication. Your support can grow or change as your needs change.
What you need to do
- Send tasks the way we agreed
- Tell me if anything changes
How long
For as long as it works for you
Working principles
- Plain language
- Agreed response times
- Written summaries
Whether you need executive assistance, project management, or operations support, every package comes with crystal-clear communication and zero ambiguity. You'll always know what's happening next.
Ready to take the first step?
Book a free 30-minute discovery call. No pitch, no pressure — just a conversation about what you need.
Get in touch